FAQ'S
Below, you will find a list of the questions most frequently asked by our guests.
FAQ'S
Questions & Answers
What are the check-in and check-out times at IntercityHotel Berlin Hauptbahnhof?
At IntercityHotel Berlin Hauptbahnhof your room will be available from 15:00 on the day of arrival and until 12:00 on the day of departure.
Where can I park during my stay at IntercityHotel Berlin Hauptbahnhof and what does it cost?
Your closest parking option at the IntercityHotel Berlin Hauptbahnhof:
Hotel parking garage
Cost: 29.- €/day. Parking not reservable.
Does IntercityHotel Berlin Hauptbahnhof have special offers for seniors?
For all persons 65 years and older there is the possibility to book our senior price 65plus at IntercityHotel Berlin Hauptbahnhof.
Am I allowed to smoke in IntercityHotel Berlin Hauptbahnhof and in my room?
Yes, the IntercityHotel Berlin Hauptbahnhof has 5 smoking rooms. Additionally, there is a “Smoking Lounge” in the lobby.
Can I bring my pet to IntercityHotel Berlin Hauptbahnhof?
Yes, pets are allowed at IntercityHotel Berlin Hauptbahnhof. The daily fee is 15,- € per pet.
What are the breakfast hours at IntercityHotel Berlin Hauptbahnhof?
At IntercityHotel Berlin Hauptbahnhof you can have breakfast at the following times:
Mon.-Fri.: 6:00-10:00
Sat.-Sun. 7:00 to 11:00
What do I have to consider if I travel with a child and are there extra beds at IntercityHotel Berlin Hauptbahnhof?
Children between 0 and 12 years stay free of charge in their parents’ bed or, where possible, in an extra bed or baby cot. Furthermore, for bookings including breakfast, children receive breakfast free of charge.
Children between 13 and 16 stay in their parents’ bed or, where possible, in an extra bed for a surcharge of 25,- € incl. breakfast. In an extra room, the child can only stay in the room with a connecting door to the parents. For the extra room the price of a single room is charged. From the second child between 13 and 16, the supplement of 25.- € incl. breakfast will be charged.
Children 0 – 12:
Children between 0 and 12 years of age stay free of charge in their parents’ bed or, where possible, in an extra bed or baby cot.
Furthermore, for bookings including breakfast, children receive breakfast free of charge.
The following applies for other F&B services:
0 – 6 years: Half/Full Board free of charge, as booked with parents
7 – 12 years: Half Board surcharge 15,- €; Full Board surcharge 25.- €
Children 13 – 16:
Children between 13 and 16 stay overnight for a surcharge of 25,. €incl. breakfast in their parents’ bed or, where possible, in an extra bed. In an extra room, the child can only be accommodated in the room with a connecting door to the parents. For the extra room the price of a single room is charged. From the second child between 13 and 16, the surcharge of 25.- € incl. breakfast will be charged.
For further F&B services applies:
Half Board surcharge 15.- €
Full Board surcharge 25.- €
Children from 17:
Children 17 years and older are treated as adults.
Is there free Wi-Fi at IntercityHotel Berlin Hauptbahnhof?
Yes, you can use the WLAN free of charge everywhere in IntercityHotel Berlin Hauptbahnhof.
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